GENERAL - Does the Apex Centre offer rain checks?

Yes. In the event of pool operation suspension due to inclement weather, you can have your receipt stamped for a rain check. You must have been present in the pool areas less than two hours for the rain check policy to apply. Management reserves the right to suspend operation and/or close the pools at any time and initiate the rain check policy. If the indoor pool stays open while the outdoor pool closes, the rain check policy will not apply. See more guidelines here

Show All Answers

1. GENERAL - Do I need to sign a waiver? Do the kids need a waiver signed?
2. GENERAL - What are the Apex Centre rules?
3. GENERAL - What are the Apex Centre's hours of operation?
4. GENERAL - What are Members-Only Pool Hours?
5. GENERAL - How do I create an online account?
6. GENERAL - Does the Apex Centre offer a supervised playroom?
7. GENERAL - Do you take credit cards?
8. GENERAL - Is smoking allowed at the pools or inside the facility?
9. GENERAL - What should I wear at the Apex Centre?
10. GENERAL - Are lockers available?
11. GENERAL - Does the Apex Centre offer rain checks?
12. GENERAL - What is your Inclement Weather Policy?
13. GENERAL - Is the Apex Centre set up for people with special needs?
14. MEMBERSHIPS - How do I get a membership or daily pass?
15. MEMBERSHIPS - What do Day Passes include?
16. MEMBERSHIPS - Is there a discount for guests who are not going to participate at the facility?
17. MEMBERSHIPS - Is there a discount for guests who are not going to swim?
18. MEMBERSHIPS - What is the definition of family for membership purposes?
19. MEMBERSHIPS - What are the age ranges for membership purposes?
20. MEMBERSHIPS - Are annual passes refundable?
21. MEMBERSHIPS - Are annual passes transferable?
22. MEMBERSHIPS - May I freeze my membership for medical reasons?
23. MEMBERSHIPS - What is your 30-day opt-out period?
24. MEMBERSHIPS - My family and I have visited the Apex Centre by purchasing day passes. Do we have an account?
25. MEMBERSHIPS - I didn't create my account online before I brought my kids to swim today. Can we create an account at the
26. FUN - What kinds of classes does the Apex Centre offer?
27. FUN - How do I register for a program or class?
28. FUN - Does the Apex Centre have personal trainers?
29. FUN - Do you offer swim lessons?
30. FUN - What amenities does the Apex Centre offer?
31. FUN - Is there an additional price for indoor and outdoor amenities?
32. FUN - Can I host a party at the Apex Centre?
33. FUN - Are there room and pool rentals available?
34. AQUATICS - What pools and water amenities does the Apex Centre have?
35. AQUATICS - How do I find Lap Lane availability?
36. AQUATICS - Are guests allowed to bring coolers and outside food into the pools?
37. AQUATICS - Are outside floats and goggles allowed in the pools?
38. AQUATICS - What are the height requirements for the slides?
39. AQUATICS - Are life jackets available at the pool?